SNAP

Program Overview

Build Skills. Discover Employment Opportunities. Reach Your Goals.

SNAP Employment & Training (SNAP E&T) is a federally funded program that helps eligible SNAP recipients gain the skills, training, and support needed to find and keep employment. Through a partnership between FloridaCommerce, the Florida Department of Children and Families (DCF), and local workforce organizations like CareerSource Suncoast, participants can access services that support career growth and greater self-sufficiency.

DCF determines whether a SNAP recipient is required to participate in SNAP E&T based on federal and state guidelines. If participation is required, individuals who are between the ages of 18 to 59 and do not meet certain exclusions are considered able bodied adults without dependents (ABAWDs). These ABAWDs are referred to CareerSource Suncoast to access employment, training, and support services that can help them build skills, explore career opportunities, and move toward greater financial stability. CareerSource Suncoast can help participants understand any program requirements and take advantage of the services available to support their success.

Who Is an ABAWD?

DCF may identify you as an able-bodied adult without dependents (ABAWD) if you are between ages 18 and 59 and do not meet an exclusion under federal regulations. This generally includes individuals who are not attending school at least half-time, working at least 20 hours per week, earning at least $217.50 per week, or unable to work because of a documented medical limitation or another qualifying circumstance.

If you have been referred to SNAP E&T and received an Employment and Training Letter from FloridaCommerce, complete the following steps by the deadlines in your letter to help prevent an interruption in your benefits:

  1. Step 1 – Complete the SNAP Orientation & Assessment

    The first step is to complete the online orientation and assessment by logging on to the One Stop Service Tracking (OSST) client system to set up your account and complete the online orientation and assessment.

    Important note: You only have 7 days (from the date indicated on your letter) to create your account and complete the online orientation, assessment and schedule an appointment. Your benefits will be affected if you don’t complete this step.

  2. Step 2 – Schedule an Appointment

    Schedule an appointment in the One Stop Service Tracking (OSST) (opens in a new tab) system to meet with a CareerSource Suncoast Representative (CSS Representative) to complete your Employment Plan and to be assigned to work activities.

    Important note: You only have 7 days (from the date indicated on your letter) to set the appointment. Your benefits will be affected if you don’t complete this step.

  3. Step 3 – Register in Employ Florida

    Registering for work in Employ Florida, the state’s labor exchange system, is required for the SNAP E&T program and must be completed prior to attending your scheduled appointment.

    Important note: Your benefits will likely be affected if you do not register in Employ Florida.

  4. What to Expect at Your Appointment

    Your Employment Planning Appointment will last approximately 60 minutes, which can be held virtually or in-person. During the appointment, a CareerSource Suncoast staff member will explain your participation requirements, discuss available SNAP E&T services, and help you develop a plan for moving toward employment.

    During your appointment, we will:

    • Complete additional engagement forms
    • Complete an assessment of your skills, strengths, and barriers
    • Work with you to identify and assign activities that build your skills, support your job search, and help you meet the monthly 80-hour participation requirement

Work Assignments

Employment

If you become employed:

  • Contact DCF & CareerSource Suncoast immediately. Be ready to provide proof of your employment records, such as an employment verification form.
  • Working 30 or more hours per week (or earning at least $217.50 per week): You may be exempt from SNAP work requirements, including this program. DCF will make the final decision after reviewing your employment information.
  • Working 20-29 hours per week: Your work hours count toward your 80-hour monthly requirement and may fully meet it. Continue to report your hours each month so CareerSource Suncoast can confirm you are meeting the requirement.
  • Working fewer than 20 hours per week: Your work hours still count. CareerSource Suncoast will assign additional activities to help you reach 80 hours each month.

Job Search Training

Build skills to help you find and keep a job through activities such as:

  • Resume development and career planning
  • Career assessments and job placement support
  • Workplace expectations and professional dress
  • Time management and decision-making
  • Communication and interpersonal skills
  • Classes, workshops, and online training

You can complete up to 39 hours per month in job search training. You must combine it with another approved activity to meet your 80-hour monthly participation requirement. Job search training and supervised job search combined cannot exceed 39 hours per month.

Basic Education

Basic education can help you build the skills you need for work, training, or continued education. Activities may include in-person or online classes that help you:

  • Improve your reading, writing, English, or math skills
  • Earn a high school diploma or GED
  • Prepare for additional education or training
  • Build skills needed for employment

You may complete up to 80 hours per month in basic education. Before you can participate in this activity, you will need to provide proof that you are enrolled in an approved education program.

Career/Technical Education or Vocational Training

Career or technical education can help you gain the skills and credentials needed to prepare for an in-demand career. Programs may include in-person or online classes that can help you:

  • Earn a degree
  • Obtain a professional license or certification
  • Earn an industry-recognized credential
  • Build skills for an in-demand career

You may complete up to 80 hours per month in career or technical education or vocational training. Before you can participate in this activity, you will need to provide proof that you are enrolled in an approved education or training program.

You may also qualify for tuition assistance through the Workforce Innovation and Opportunity Act (WIOA). WIOA scholarships may help eligible individuals pay for approved education or training programs and related costs. If you are interested, visit the CareerSource Suncoast Scholarships page to learn more and submit a scholarship request. Eligibility and funding are not guaranteed.

Work Experience

Work experience gives you the opportunity to build job skills and gain hands-on experience at an approved workplace. Opportunities may be available with businesses, nonprofit organizations, or public agencies, depending on local availability.

If you know of a workplace where you would like to gain experience, let your CareerSource Suncoast staff member know. Before you can begin, CareerSource Suncoast must approve the worksite and have a worksite agreement in place with the employer.

Requesting to Have a Sanction Removed From Your Case

Did DCF notify you that a sanction has been placed on your SNAP benefits?

You may be able to request a sanction lift, depending on your sanction level and how long it has been in place.

  • Level 1: Loss of benefits for 1 month
  • Level 2: Loss of benefits for 3 months
  • Level 3: Loss of benefits for 6 months

Click here (opens in a new tab) to request a review and find out whether your sanction can be lifted. You will need an email address to submit the request.

Frequently Asked Questions

I can’t access OSST. What should I do?

You will have 7 days from the date on your Employment and Training Letter to complete this step. If you’re having trouble accessing the OSST, contact FloridaCommerce at 855-212-0880 or email them at CustomerInfoCenter@commerce.fl.gov.

Is there a deadline to complete my orientation?

Yes. You must complete your online orientation and assessment within the 7-day timeframe listed on your SNAP Employment and Training Letter. Completing this step on time helps you stay in compliance and avoid any impact to your benefits. If you’re having trouble meeting the deadline, complete the Contact Form or visit one of our centers so our team can assist you.

Do I need to register in Employ Florida?

Yes. You are required to create or update your profile in Employ Florida. You can register by going to www.employflorida.com (opens in a new tab)

How many hours am I required to complete?

You are required to complete 80 hours per month (20 hours per week) in approved activities. Your exact requirements will be explained during your appointment.

What activities can count toward my hours?

Your plan will be customized based on your individual situation and may include job search and job readiness services, training or education, work experience, and employment opportunities. Learn more here.

What if I am already working?

Your participation requirements may change depending on how many hours you work. A CSS Representative will explain what applies to you. If you are employed, please have your employer complete the Employment Verification Form (PDF, opens in a new tab). You must submit this to DCF using your myaccess (opens in a new tab) account and have it ready to review during your CareerSource Suncoast appointment.

What if I can’t attend my appointment?

If you have already scheduled your appointment and need to make a change, contact your assigned CSS Representative. You should have received an email from your CSS Representative that includes a Microsoft Teams invitation for your virtual appointment.

How do I report my hours or submit documents?

Our team will explain how to submit documentation and report your participation using the appropriate system during your initial appointment.

What happens if I don’t meet the program requirements?

If program requirements are not completed and there is no communication, a sanction may be applied, which can affect your benefits.

What is a sanction?

A sanction is a temporary penalty that may reduce or stop your SNAP benefits if program requirements are not met. Sanction levels include:

  • Level 1: 1-month penalty
  • Level 2: 3-month penalty
  • Level 3: 6-month penalty

How can I avoid a sanction?

Stay engaged and communicate with our team. If you’re having difficulty completing your hours, attending an appointment, or meeting a requirement, contact your assigned CSS Representative as soon as possible so we can help you stay on track.

How do I request a sanction removal?

If a sanction has been applied, you must complete the required penalty period before taking steps to remove it. Please see the “Requesting to have a sanction removed from your case” section for additional information.

Can I get help with transportation or other needs?

Yes, transportation and other needs reimbursements for approved activities may be available, as well as referrals to community resources. Please check with your assigned CSS Representative for more information.

What if I have a medical issue or need an exemption?

If you have a documented medical barrier to employment or believe you qualify for an exemption, report the change and provide any supporting documentation to DCF as soon as possible.

Avoid a SNAP Sanction

Being referred to SNAP E&T means you are required to participate. Continue participating in SNAP E&T work activities until DCF approves your exemption request.

Failure to participate before an exemption is approved may impact your benefits.

2 Ways to Connect with DCF

My ACCESS Florida (Recommended)

Renew benefits, upload documents, check case status, view notices and updates, report household changes, manage benefits information. Help Center | MyACCESS (opens in a new tab)

DCF Call Center

Phone: (850) 300-4323

Monday – Friday, 8:00am – 5:00pm

How do I report changes to my case?

If your employment, address, or household information changes, report the change to DCF within 10 days. Please also notify your assigned CSS Representative as soon as possible.

Need help reporting changes to DCF through MyACCESS?

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